The Service Center of Thessaloniki is widely known among bus and coach operators as the reliable partner for the maintenance of Mercedes-Benz and Setra vehicles.
Today, the services it provides cover all categories of commercial vehicles, including in its authorization the maintenance and repair of light and heavy Mercedes-Benz trucks as well as the FUSO Canter and the purely electric eCanter.
Located in Pentálofos, Thessaloniki, the Service Center’s facility is easily accessible, and its ample space is particularly comfortable for parking a large number of vehicles and for charging electric commercial vehicles, as an AC/DC rapid charger with a power of 160 kW has already been installed in the courtyard.
The Thesslaoniki Service Center is a modern, fully equipped repair unit, that can simultaneously serve up to nine heavy commercial vehicles, effectively facilitating workflow. Additionally, it has a dedicated area exclusively for electric vehicles, meeting all safety standards.
We are here to meet all your needs and offer you the best service.
The professional who diligently schedules and maintains regular service appointments ensures that his vehicle will travel more miles and with greater safety. A properly maintained commercial vehicle doesn't just consume more fuel, but it can also become dangerous. The wheels, brakes, steering system, and other parts must be in excellent condition to ensure the safety of both the vehicle and its occupants.
Additionally, our technicians will inspect your vehicle during maintenance and rectify anything necessary to ensure you always have an economical truck or bus
The best treatment is prevention. This holds true for your truck or bus as well, as inadequate maintenance can lead to serious problems and costly repairs. Manufacturer's guidelines should be taken into consideration. At the Thessaloniki Service Center, we can ensure their proper implementation, thus saving you from unpredictable situations.
Vehicles that are not maintained at manufacturer-authorized service centers have inadequate maintenance and repair histories. This creates issues regarding decisions related to factory warranty coverage and may lead to rejection of corresponding claims.
It has been observed that a vehicle with proven regular maintenance at authorized service centers retains a higher resale value. Specifically, at the Thessaloniki Service Center, every time you bring your vehicle, its electronic maintenance log is updated. This proves maintenance by specialized technicians, according to the manufacturer's high standards.
The Thessaloniki Service Center can guarantee fast diagnosis and high-quality work to swiftly repair faults. Three diagnostics devices approved by Mercedes-Benz are available to customers, along with a full range of specialized tools for both conventional and electric vehicles. The Thessaloniki team includes expert diagnosticians and technicians who continuously participate in all Daimler Trucks and Mercedes-Benz trainings, holding all necessary certifications.
Star Automotive Hellas, as the Importer and Distributor of Daimler Truck and Mercedes-Benz, has a state-of-the-art Logistics Center in Aspropyrgos, Attica, proportional to the size of the brand. This gives us immediate access to 32,000 genuine parts codes, while 4,000 codes are available at any given time in the Thessaloniki Service Center warehouse. Even if a code is not available in Greece, we order it directly from the factory and ensure the fastest possible delivery. Additionally, apart from fitting parts to vehicles being repaired at the workshop, we offer the option to other businesses or vehicle owners, to purchase parts over the counter. The Thessaloniki Service Center offers the entire range of genuine parts for Mercedes-Benz vans, trucks, buses and Setra buses, FUSO Canter trucks, as well as the purely electric eCanter truck. Part shipments are made throughout Greece.
The use of the vehicle causes damages to the bodywork or even greater damages when involved in an accident. For such cases, the Service Center in Thessaloniki provides a modern and fully equipped body & paint shop with floor-mounted calibration, where vehicles of all types and sizes are repaired. Our technicians' extensive experience and high-level training and expertise, combined with the full equipment of the body & paint shop, guarantee quality comparable to that of a manufacturing plant. Even if you simply want to change the color of your vehicle or customize it by adding some elements, you can do it with us quickly and, above all, with unparalleled quality.
Quality, safety, and respect for the environment and people are integral values of our philosophy, and we demonstrate them in practice. The Thessaloniki Service Center holds ISO certifications: 9001:2015, 14001:2015, and 45001:2018. Our staff receives certifications and technical training according to their specialization, such as Diagnostician, Technical Advisor, and Spare Parts Consultant. Additionally, they participate in non-technical trainings aimed at enhancing their social skills. Furthermore, regular certification ensures the proper functioning of equipment, and equipment checks are conducted for calibrating correct measurements.
Fill in your contact details and tell us when you’re available. This booking is not binding.
Your Authorised Repairer will contact you promptly to better plan and confirm your appointment.
When unexpected situations arise, it’s crucial to be able to rely on someone you know and trust. Turn to us, and our specially equipped vehicle at the Athens Service Center is always available and ready to get you out of a tough situation, wherever you may be, any time of day or night.
15th km Thessaloniki – Kilkis National Road, 570 08, Pentalofos.
Call Center – Reception:
(+30) 2311 256900
Workshop – Phone appointments:
(+30) 2311 256932 – (+30) 6946179158
Spare Parts Department – Purchase and Orders:
(+30) 2311 256921 – (+30) 2311 25692